Service Delivery Support Officer x 2

Job Title: Service Delivery Support Officer x 2
Contract Type: Permanent
Location: Birmingham
Salary: £21,961
Start Date: ASAP
Reference: 16294
Contact Name: Debbie Moore
Contact Email:
Job Published: April 23, 2014 11:57

Job Description

My prestigious client is currently recruiting for 2 x Service Delivery Support Officers Coordinating the maintenance response to 150 properties ensuring the contracts are delivered on time, to budget and to expectation. Previous experience within property maintenance or past property knowledge is required. Strong customer service and administration skills ideally finance and transaction related experience required. Skills: Working effectively in a busy environment. Evidence of owning and prioritising workload to deliver a high level of performance and accuracy. High level verbal and written communications skills with ability to demonstrate excellent interpersonal skills of persuasion and negotiation. Ability to capture, record and relay information in a concise and straightforward manner. High attention to detail and level of accuracy. Ability to develop and maintain effective working relationships with key stakeholders and colleagues. Self-starter, self-motivated with the ability to work under pressure, produce high quality work, and exercise both initiative and discretion. Effective time management, prioritisation and organisational skills. Flexible approach to work. Strong ability to work effectively towards business priorities without close supervision or direction. Ability to work effectively in a busy environment. Owning and prioritising workload to deliver a high level of performance and accuracy is met and maintained. Highly effective customer service skills. Good IT skills. Knowledge and experience Qualification in Business Administration or practical experience in a Service Desk environment of similar proportions. Knowledge of property related issues. Due to the nature of the business must be able to pass a DBS and 3 years UK residency. If you have the required skills and experience please apply on line.

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