My client, based in Aston Birmingham, is looking for a Product Administrator to account manage a handful of key clients with their requirements. You will be liaising with them by phone, but predominantly by email. Fantastic communication, organisation and administration skills are required for you to bring to this role if it is going to be a success for you. Not only will you be dealing with the client, their product needs and ensuring the pricing agreed is accurate, but you will also have to liaise and work with a number of key internal stakeholders to ensure the clients receive their product on time, at the right price.
Some of the duties include, setting up new customer accounts, checking and processing customer orders, resolving any pricing issues, accessing the client's website to retired order schedules.
Your experience should include
·Customer services background and experience essential
·Computer literate, with sound knowledge of Microsoft packages
·Knowledge of export procedures, preferred but not essential
- If you have prior experience in the engineering or logistic sector, that would also be advantageous
This role is to start asap so I would be keen to hear from you if you would like to be considered for this role. The company is global and there could certainly be room for progression for the right person.